Who Says Size Matters? What PHIPA Decision 298 Teaches Businesses About Operationalizing Privacy

This article explores Ontario’s landmark PHIPA Decision 298, where the Information and Privacy Commissioner issued its first administrative monetary penalty, highlighting the critical importance of operationalizing privacy. Through a detailed comparison between Windsor Regional Hospital and a small clinic, WE Kidz, the article demonstrates how documented policies, training, and breach response protocols can protect organization, even in the face of a privacy breach. With practical insights for businesses of all sizes, this post emphasizes that privacy compliance is not about perfection, but about taking reasonable steps and showing accountability. Learn how even small entities must meet PHIPA standards and how Bamboo Data Consulting can help you build a resilient, compliant privacy program.